Privacy policy

Afonte Plug
Operated by ANDRADE LONGO LLC
30 N Gould St Ste N, Sheridan, WY 82801, United States
EIN: 37-2249252
Email: contact@afonteplugshop.com
Website: afonteplug.com

1. Introduction

This Privacy Policy explains how Afonte Plug, operated by ANDRADE LONGO LLC, collects, uses, discloses and protects personal information when you visit afonteplug.com, place an order or communicate with us.

Products sold through Afonte Plug are supplied by third party suppliers and shipped directly from China.

This Privacy Policy applies to customers in the United States, Germany, Spain, Italy, France, Switzerland, Canada and the United Kingdom, with additional rights applying where required by applicable privacy and data protection law.

2. Personal information we collect

Depending on how you interact with our website, we may collect:

1. Name.

2. Email address.

3. Telephone number where provided.

4. Billing address.

5. Shipping address.

6. Order and purchase information.

7. Payment and transaction information.

8. Customer service communications.

9. IP address.

10. Browser and device information.

11. Website usage information.

12. Information collected through cookies, pixels and similar technologies.

Payment information may be processed by third party payment processors. We do not need to retain complete payment card information when it is processed directly by the applicable payment provider.

3. How we use personal information

We may use personal information to:

1. Process and fulfill orders.

2. Arrange shipment and delivery.

3. Communicate with customers regarding orders.

4. Provide customer support.

5. Process refunds and other transactions.

6. Prevent fraud and unauthorized activity.

7. Maintain website security.

8. Operate and improve our website.

9. Measure advertising and website performance.

10. Conduct marketing where permitted by applicable law.

11. Comply with legal obligations.

12. Establish, exercise or defend legal claims.

4. Legal bases under the GDPR

Where the General Data Protection Regulation applies, we process personal data on one or more of the following legal bases:

1. Performance of a contract.

2. Compliance with a legal obligation.

3. Legitimate interests, where those interests are not overridden by the rights and freedoms of the individual.

4. Consent, where consent is required by law.

Where processing is based on consent, consent may be withdrawn at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

5. GDPR rights

Where the GDPR applies, individuals may have the right to:

1. Access their personal data.

2. Request correction of inaccurate personal data.

3. Request deletion of personal data where the legal requirements are satisfied.

4. Request restriction of processing where applicable.

5. Object to certain processing.

6. Receive personal data in a portable format where applicable.

7. Withdraw consent where processing is based on consent.

8. Lodge a complaint with a competent data protection supervisory authority.

Requests may be submitted to contact@afonteplugshop.com.

We may request information reasonably necessary to verify the identity of the person making a request.

6. UK GDPR

For customers in the United Kingdom, the UK GDPR and applicable UK data protection legislation may provide rights including:

1. The right to be informed.

2. The right of access.

3. The right to rectification.

4. The right to erasure.

5. The right to restriction of processing.

6. The right to data portability.

7. The right to object.

8. Rights relating to automated decision-making where applicable.

9. The right to withdraw consent where processing is based on consent.

Requests may be submitted to contact@afonteplugshop.com.

7. California privacy rights

For California residents, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, may provide applicable privacy rights subject to statutory thresholds, exemptions and limitations.

Depending on the circumstances, California residents may have the right to:

1. Know what categories of personal information are collected.

2. Access personal information.

3. Request correction of inaccurate personal information.

4. Request deletion of personal information, subject to applicable exceptions.

5. Know certain information about the collection, use and disclosure of personal information.

6. Opt out of the sale or sharing of personal information where applicable.

7. Limit certain uses and disclosures of sensitive personal information where applicable.

8. Exercise applicable privacy rights without unlawful discrimination.

Privacy requests may be submitted to contact@afonteplugshop.com.

We may use reasonable verification procedures before completing a request.

8. Cookies and tracking technologies

Afonte Plug uses cookies, pixels and similar technologies to operate the website, understand website activity and measure advertising performance.

Meta Pixel

Afonte Plug uses Meta Pixel to measure advertising performance, understand interactions with our website after a user interacts with an advertisement, measure conversions and support advertising audience measurement where permitted by applicable law.

Meta Pixel may collect information such as website activity, device information, browser information and interactions with advertisements through cookies or similar technologies.

How to refuse cookies and tracking

Customers may refuse or restrict cookies through their browser settings and, where available, through cookie consent controls presented on the website.

Customers may also manage certain advertising and tracking preferences through the privacy and advertising controls provided by Meta.

Blocking or deleting cookies may affect certain website functions or the ability to measure advertising activity.

9. Disclosure of personal information

We may disclose personal information to service providers and other parties where reasonably necessary to operate our business, including:

1. Payment processors.

2. Shipping and logistics providers.

3. Third party suppliers and fulfillment providers.

4. Website and hosting providers.

5. Customer support providers.

6. Fraud prevention and security providers.

7. Advertising and analytics providers.

8. Professional advisers.

9. Government authorities where required by law.

10. International transfers

ANDRADE LONGO LLC is located in the United States, while our suppliers and service providers may operate in other countries.

Personal information may therefore be transferred internationally.

Where applicable law requires safeguards for international transfers, we will use legally recognized transfer mechanisms or other appropriate safeguards.

11. Data retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer service, fraud prevention, accounting, dispute resolution and compliance with legal obligations.

Retention periods may vary depending on the nature of the information and applicable legal requirements.

12. Data security

We maintain reasonable technical, administrative and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration or destruction.

No method of electronic storage or transmission over the internet is completely secure.

13. Children's privacy

Afonte Plug is not directed toward children under the age at which they can lawfully provide consent to online processing under applicable law.

We do not knowingly collect personal information from children in violation of applicable law.

14. Changes to this Privacy Policy

We may update this Privacy Policy when our practices, services, technology or legal obligations change.

The updated version will be published on afonteplug.com.

15. Contact information

Afonte Plug
ANDRADE LONGO LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States
EIN: 37-2249252
Email: contact@afonteplugshop.com
Website: afonteplug.com